Customer Operations Manager
$65k/y
Lensa3 days ago
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OnsiteFull-timeMid
Summary
Lensa is seeking a Customer Operations Manager to join The Hertz Corporation team in Denver, CO. The role involves managing daily customer operations and driving revenue generation while ensuring customer satisfaction.
About the Role
As a Customer Operations Manager, you will be responsible for leading customer operations, resolving customer issues, and driving sales processes. You will engage in effective communication to build employee engagement, conduct performance evaluations, and participate in recruiting processes. Your focus will be on creating a customer-focused organization that champions productivity improvements and aligns with sales methods.
About You
Required:
- 1-3 years’ experience in Customer Service or Operations.
- High School Diploma required.
Preferred:
- Bachelor’s Degree preferred.
- Car Rental, Hospitality or Tourism experience.
Benefits
- Starting salary of $65k annually, commensurate with experience.
- Up to 40% off the base rate of any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Life Insurance coverage equal to one-times your base annual pay.
- Retirement programs with 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
Lensa
Lensa is a U.S. job search platform with over 20 million registered users. We connect jobseekers to a wide range of opportunities from employers, staffing firms, recruitment agencies and job boards. Lensa also offers tools to help users understand their career options and make informed decisions throughout their job search journey — from exploration to application.
Denver, CO