Customer Outreach Specialist
Bump HealthHighlight
Summary
About the Role
About You
- 1-2 years of experience in customer service, outreach, or sales (healthcare or wellness experience is a plus).
- Excellent communication skills (written and verbal).
- Strong listening skills and the ability to empathize with diverse customer needs.
- Comfortable using CRM systems and digital communication tools.
- Self-motivated, reliable, and able to thrive in a fast-paced environment.
- Passion for supporting moms, parents, and families.
Benefits
- Mission-driven work with a growing health company.
- Competitive compensation and benefits package.
- Opportunities for growth and advancement.
- A supportive, collaborative team that celebrates impact and innovation.
Bump Health exists to fight on behalf of Moms and their families by bringing trust into every aspect of their parenting journey. We’re a women’s health brand that serves moms before, during, and after pregnancy. And we’re driven by the idea of a world that treats moms the way each of us treats our own. We’re profitable, growing (40M+, 2x’d annually for the past 4 years), and privately held (self-funded, no outside investors). We’re building something massive. And we are — hands down — the most ambitious company you’ve never heard of. Yet. Bump Health was built by moms, for moms. Our vision is to build the Proctor & Gamble of the 21st century — for the women’s health space. It might sound crazy. But our plan is to build a company that lasts 200+ years, is valued at 200B+, and makes life better for at least 200+ million households. We currently have four business units that each bring in 7-8 figures: 💎 Bump Consumer — We own a portfolio of direct-to-consumer ecommerce brands, including Bump Boxes, Bitsy Boxes, Glow Organics, and more. ✨ Bump Medical — Expecting moms are entitled to thousands of dollars of free products from their health insurance providers. We get mom everything she’s owed, with no out-of-pocket cost 🌿 Bump Wellness — Wellness perks for 300+ corporate clients. Fully customized boxes for maternity, new hires, remote workers, and more. For companies like GrubHub, Walgreens, and American Eagle 🐣 Bump Life — Our newest business that’s currently being incubated. Life insurance for new moms and their babies. And over the next decade, we’ll build and buy many more businesses in the pregnancy, early childhood, and fertility space. We’re a team of 100 other smart, ambitious people. $1B in top line revenue is on the horizon. More too. We're building something huge. And we can’t even begin to imagine how much faster we could get there if you joined us.