Customer Relations Representative - State Farm Agent Team Member
$36k/y-$48k/y
State Farm Agent2 days ago
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OnsiteFull-timeEntry
Summary
State Farm Agent is seeking a Customer Relations Representative - State Farm Agent Team Member to join their team in Charlottesville, VA. The role involves generating exceptional customer experiences to support the growth of the insurance agency.
About the Role
As a Customer Relations Representative, you will manage customer inquiries, resolve issues, maintain customer records, assist with retention strategies, and coordinate with other departments to ensure customer satisfaction. Creativity and understanding of digital marketing and social media tactics are also required.
About You
Required:
- Strong communication and problem-solving skills.
- Ability to handle high-stress situations calmly.
Preferred:
- Experience in customer service.
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Parental leave
- Flexible schedule
- Opportunity for advancement
- Training & development
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®
Charlottesville, VA