Customer Service Advisor
CarvanaHighlight
Summary
About the Role
About You
- 3+ years of experience in a customer-facing role.
- Proven experience as a Service Advisor, ASM, or similar role in an automotive dealership or reputable independent shop.
- Excellent customer service, communication, and time management skills.
- Valid driver's license and clean driving record.
- Strong knowledge of vehicle systems, especially Chrysler, Dodge, Jeep, and Ram models.
- Proficiency with dealership DMS (Tekion) and scheduling software.
Benefits
- Full-Time Position with a competitive hourly wage.
- Medical, Dental, and Vision benefits.
- 401K with company match.
- Perks including student loan payments, discounts on vehicles, and benefits for pets.
- Wellness program to support physical and mental health.
- Opportunities for skillset expansion and knowledge sharing.
- Promotions from within and a start-up atmosphere for career development.
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.