About the Role

As a Customer Service And Sales Support Representative, you will work closely with the Account Manager and Account Executives to evaluate leads, provide support, and maintain regular contact with prospective customers. You will also be responsible for staying updated on new products and ensuring the sales team is informed. This position requires excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.

About You

Required:

3+ years' experience as a sales support specialist, customer service, or sales support associate.
Excellent customer service skills.
In-depth understanding of sales principles and customer service practices.
Expert data entry skills specializing in accuracy.
Proficient in multitasking and managing multiple priorities simultaneously.
Hands-on experience with CRM systems.
Knowledge of Microsoft Outlook, Word, Excel, SharePoint, OneDrive, and basic Office programs.
Self-motivated individual with a strong work ethic and optimistic disposition.
Typing speed between 60-70 wpm.

The Sliding Door Company is the leading provider of state-of-the-art interior glass doors and glass walls for residential and commercial use. Our products inspire and enliven any space with contemporary charm, functionality, and versatility. Discover how the finest glass, aluminum, and patented parts designed to provide maximum structural support and elegance can transform and enhance the décor of any home or office. Featuring Interior Glass: * Sliding Doors * Closet Doors * Suspended Doors * Barn Doors * Bifold Doors * Swing Doors * Wall Slide Doors * Office Partitions * Glass Cubicles * Office Privacy Walls * Room Dividers * Wellness Walls * Qubiglass * Fixed Panels * Work Stations * Conference Room Dividers * Pass-Through Windows * Kiosks * Phone Booth Style Enclosures Explore Our Many Patents: * Wheel-to-Track System * Soft Shut System * FTS System (Flexible Track System) * Proprietary Handles & Door Locks * Wheel Mechanism Placed in the Vertical Extrusion All products are manufactured exclusively by us, are scalable, offer a wide variety of frame color and glass opacity choices which can be paired with our stunning locks and handles, all while providing ADA compliance and LEED points. Developers, designers, architects, and engineers working on projects involving collaborative and co-working spaces, hospitality, multi-unit residential, educational, brick & mortar, public spaces, and healthcare utilize us to achieve their plan objectives. First opened in 2005, we currently have 17 showrooms within the US, Canada and the Philippines. Follow us on social media! Instagram @slidingdoorco Twitter @slidingdoorco Facebook @theslidingdoorco Pinterest @slidingdoorco Youtube @slidingdoorcompany Houzz @slidingdoorcompany

Customer Service And Sales Support Representative

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Summary

About the Role

About You

Benefits