Customer Service Associate - Durable Medical Equipment
2 days ago
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HybridFull-timeEntry
Summary
MedCare Equipment Company, LLC is seeking a Customer Service Associate - Durable Medical Equipment to join their team in Greensburg, IN. The role involves handling customer orders for durable medical equipment and providing superior customer service.
About the Role
As a Customer Service Associate - Durable Medical Equipment, you will be responsible for managing incoming and outgoing calls from patients and caregivers, processing orders, validating patient details, and resolving customer concerns. You will also communicate financial responsibilities to patients, process payments, and assist with various tasks within the department.
About You
Required:
- High School Diploma or GED.
- Demonstrated PC skills with proven data entry experience.
- Proficient in MS Office, especially Word and Excel.
- Strong organizational and time management skills.
Preferred:
- Previous experience in healthcare or durable medical equipment.
- Previous experience dealing with insurance guidelines and medical terminology.
Benefits
- Hybrid work opportunity with 3 days in the office and 2 days from home.
- Training provided to ensure success in the role.
MedCare Equipment Company, LLC
MedCare Equipment Company, LLC is a hospital & health care company based out of 115 Equity Dr, Greensburg, PA, United States.
Greensburg, IN