Customer Service Associate
Signature Solar16 hours ago
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OnsiteFull-timeEntry
Summary
Signature Solar is seeking a Customer Service Associate to join their team in Sulphur Springs, TX. The role involves being the primary point of contact for customers, handling inquiries, and ensuring a positive customer experience.
About the Role
As a Customer Service Associate, you will handle incoming calls, emails, and face-to-face inquiries from customers. You will track and monitor customer orders, keep customers informed about their order status, and collaborate with internal departments to resolve issues. Your responsibilities will also include maintaining accurate records of customer interactions and participating in ongoing training to enhance your product knowledge and customer service skills.
About You
Required:
- 2+ years of recent customer service experience
- 2+ years of basic computer experience
Signature Solar
Signature Solar was born under the belief that "Solar is for Everyone" In a world where solar power casts an unapproachable and unattainable shadow, we aim to bring light through knowledge, solutions, and support. We are building a culture of solar accessibility. With over 200% growth year over year and 50,000+ customers, Signature Solar has become a national player in the end-to-end solar supply market. We strive towards the full adoption of solar technology through education, fair pricing, and our never lagging persistence to bring new, quality, and affordable technology to the market.
Sulphur Springs, TX