Customer Service
$20/h-$25/h
3 days ago
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OnsiteFull-timeEntry
Summary
Platinum Coastal Group is seeking an Entry Level Customer Service Representative to join their team in Fort Worth, TX. The role is essential for ensuring customer satisfaction and loyalty through effective communication and problem resolution.
About the Role
As an Entry Level Customer Service Representative, you will be the primary point of contact for customers, addressing inquiries, handling complaints, and providing information about products and services. Your responsibilities will include maintaining a friendly demeanor, documenting customer interactions, following up on issues, and collaborating with team members to enhance the customer experience. You will also gather feedback to improve services and support marketing promotions.
About You
Required:
- High school diploma or equivalent; bachelor’s degree preferred.
- Strong oral and written communication skills.
- Ability to multitask and prioritize effectively under pressure.
Preferred:
- Previous customer service or client-facing experience.
- Familiarity with CRM systems and practices.
- Fluency in multiple languages.
Benefits
- Competitive hourly wage of $20-25.
- Opportunities for ongoing training and development.
Platinum Coastal Group
At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you. From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started
Fort Worth, TX