Customer Service Representative (Carrollton, Texas, United States, 75006)
2 days ago
Highlight
OnsiteFull-timeMid
Summary
Mohawk Industries is seeking a Customer Service Representative to join their team in Carrollton, Texas. The role involves providing support to customers, managing accounts, and ensuring effective communication between the company and its clients.
About the Role
As a Customer Service Representative, you will be responsible for servicing walk-in customers, answering inquiries, providing samples, and completing sales transactions. You will manage customer accounts, process orders, and collaborate with internal teams to resolve issues from order entry to delivery. Your role will also include participating in special projects and performing additional duties as required.
About You
Required:
- High School Diploma or GED equivalency.
- 3+ years of call center or customer service experience, preferably in customer account management.
Preferred:
- Prior knowledge of the textile industry.
- Strong oral and written communication skills.
Benefits
- Competitive salary with career opportunities.
- Comprehensive benefits package including medical and dental coverage.
- Company Match on 401k.
- Employee Purchase Discount.
- Tuition Reimbursement.
Mohawk Industries
Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500 global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
Carrollton, TX