Customer Service Representative (Mortgage Servicing Experience - REQUIRED)
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Summary
About the Role
About You
- Mortgage Servicing experience required.
- Exceptional attention to detail, verbal, written and interpersonal communication skills.
- Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
- Mortgage call center experience preferred.
- Bilingual - Spanish speaking highly preferred.
- Bachelor's Degree or similar preferred.
Benefits
- Aggressive compensation package based on experience and skill set.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers through the homeownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster and less stressful to purchase or refinance a home. Today, as one of the nation’s largest non-bank retail mortgage lenders, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life’s most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works though a variety of local, regional and national philanthropic efforts. loanDepot is an approved seller and servicer for Fannie Mae, Freddie Mac and Ginnie Mae. loanDepot, LLC, NMLS #174457 (http://nmlsconsumeraccess.org). Equal Housing Opportunity. Learn more at loandepot.com. Official Mortgage Provider of Major League Baseball (@MLB)