Customer Service Representative - Driving
$20.15/h-$21.00/h
Metropolis Technologies21 hours ago
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OnsitePart-timeEntry
Summary
Metropolis Technologies is seeking a Customer Service Representative - Driving to join their team in Fort Lauderdale, FL. The role involves providing high-quality customer service and assisting with parking services in a checkout-free parking environment.
About the Role
As a Customer Service Representative - Driving, you will be responsible for assisting customers with payments, facilitating traffic flow, leading customer satisfaction programs, and managing day-to-day activities at the parking facility. You will interact with customers in a friendly manner, conduct facility audits, and resolve complaints while maintaining cleanliness and professionalism.
About You
Required:
- High School Diploma or equivalent combination of experience and education.
- Experience with automated parking access control hardware and software or a high aptitude for technology.
- Valid state-issued driver's license with an acceptable driving record.
Preferred:
- Ability to effectively present information in one-on-one and small group situations.
- Proven customer service skills and ability to lead by example.
Benefits
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- Long/short term disability insurance.
- Life insurance and accident insurance.
- 401k plan and paid time off.
Metropolis Technologies
Metropolis is an artificial intelligence company for the real world. Metropolis' computer vision platform enables people to transact in the physical world with even greater ease than we experience online. Today, we are reimagining parking. Because it's important, it's everywhere, and impacts everyone – enabling millions of consumers to just "drive in and drive out" – that's it. Tomorrow, we will power "checkout-free" experiences anywhere you go. Need Customer Service? http://support.metropolis.io/
Fort Lauderdale, FL