Customer Service Representative - Vestal Veterinary Hospital
$16/h-$19/h
Vestal Veterinary Hospitala day ago
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OnsiteFull-timeEntry
Summary
Vestal Veterinary Hospital is seeking a Full-Time Customer Service Representative to join their team in Vestal, NY. The role involves being the first point of contact for clients, providing compassionate service and support at the front desk.
About the Role
As a Customer Service Representative, you will greet clients warmly, schedule appointments, manage daily workflow, answer questions, maintain accurate records, support the veterinary team, process payments, and ensure a welcoming lobby experience. You will play a crucial role in creating positive experiences for clients and their pets.
About You
Required:
- Strong interpersonal skills and a passion for customer service.
- Ability to multitask and stay organized in a fast-paced environment.
- Tech-savvy with experience in digital systems and patient charts.
Preferred:
- Experience in a veterinary or healthcare setting.
- Familiarity with appointment scheduling and record-keeping.
Benefits
- Competitive pay based on experience.
- Medical, dental, vision, and life insurance.
- Generous continuing education allowance and paid CE time.
- Uniform allowance.
- Pet care discounts for personal pets.
- Paid time off, floating holidays, parental leave, and military leave.
- Employee Assistance Program for wellness and financial support.
- Access to training and career development resources.
- 401(k) with up to 5% company match.
Vestal Veterinary Hospital
Experienced veterinarians, fullservice animal hospital offering veterinary surgery, pet dental, pet boarding and more at Vestal Veterinary Hospital in Vestal NY.
Vestal, NY