Customer Service Representative (Bilingual)
CentroMed9 months ago
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OnsiteFull-timeEntry
Summary
CentroMed is seeking a Customer Service Representative (Bilingual) to join their team in San Antonio, TX. The role involves serving as the primary contact for patients, ensuring positive experiences, and managing patient registration and data entry.
About the Role
As a Customer Service Representative, you will be responsible for welcoming patients, processing registrations, coordinating encounter data entry, conducting patient financial reviews, and assisting with billing and collections. You will also ensure compliance with agency deadlines and participate in quality improvement activities.
About You
Required:
- High School Diploma or equivalent.
- General experience working in a health care setting.
- Bilingual in English and Spanish.
- Strong clerical skills including keyboarding and basic math.
Preferred:
- Experience with medical data entry.
- Ability to conduct interviews and reconcile encounter reports with attention to detail.
Benefits
- Competitive Compensation
- Health, Dental, Vision & Life Insurance
- Retirement Plans 403(B) with Company Match Contributions
- Short & Long-Term Disability
- Flexible Spending Account (FSA)
- Wellness Employee Assistance Program (EAP)
- Travel Reimbursement
- Paid time off including 6 paid company holidays and 2 floating holidays
- Career development opportunities
- Benefits start after 30 days
- Fun & Energetic, Family-Based Environment
CentroMed
El Centro del Barrio d.b.a. CentroMed is a 501(c)3 non-profit organization that provides healthcare for all populations across the greater San Antonio area. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full-service health and dental care to all populations, regardless of income limitations. We invite you to visit CentroMed and discover how we can be your medical home.
San Antonio, TX