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Summary
About the Role
About You
- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant.
- Strong verbal communication skills.
- Ability to work flexible hours, including early morning, evenings, weekends, and holidays.
- English fluency is required.
- Ability, willingness, and comfort to engage with customers.
- Exceptional attention to detail and ability to multi-task.
- Professional appearance and demeanor.
- English/Spanish bilingual is a plus.
Benefits
- Medical/dental/vision coverage.
- 401(k) plan.
- Vacation time.
- Opportunities for advancement.
- Ongoing training.
PLS is one of the largest and most recognized brands in the financial services industry. Our first location opened in 1997, and since then we have grown to over 200 locations in 12 states—expanding our impact across the country. The success of PLS is based on how we treat our customers and employees. Our dedication to bringing out the best in people has helped us thrive, and it is how we will continue to run our business. At PLS, “Because You Deserve Better!®” is the foundation of everything we do. Providing people with value, service and respect is just as important as offering helpful everyday money solutions. PLS is a community financial service center offering free money orders, low cost check cashing, Xpectations!® Visa® Prepaid cards, money transfer services, direct deposit services, bill payments and more. Our services are fast, convenient, transparent and affordable. Our guiding principal “Because You Deserve Better!®” applies not only to our customers, but to our communities as well. We live our mission by being a good neighbor in our neighborhoods. At PLS, we hire our teams from the neighborhoods and communities we serve and promote our leaders from those teams. Equally important are our investments in our communities and the engagement of our team members in community activities. We’re not just different; at PLS we’re making a difference! Apply today for a career that truly matters, we are currently accepting applications for talented team members who also want to make a difference!