Customer Service Representative
Integrated Power ServicesHighlight
Summary
About the Role
About You
- 3+ years of customer service experience in an industrial environment or equivalent education.
- Excellent interpersonal skills with the ability to build rapport with customers.
- Strong attention to detail.
- Exceptional communication skills, both verbal and written.
- Flexibility with hours, including after hours and weekend on-call rotation.
- Technical background in electrical and/or mechanical products.
- Ability to understand and retain job-related training.
Benefits
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
IPS is the leading solution provider for driven equipment and power management systems. The company serves over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers. Headquartered in Greenville, South Carolina, IPS has the industry's largest network of locations, with remanufacturing facilities, distribution centers, and field service offices across North America and the United Kingdom, combining industry-specific experience with comprehensive engineering resources to deliver reliability to customers. IPS capabilities include engineering, in-shop repair, field services, distribution, asset storage and contract manufacturing. For more information, visit www.ips.us.