Customer Service Representative Conshohocken PA
$55k-$65k
2 days ago
Highlight
OnsiteFull-timeEntry
Summary
HCRC consulting is seeking a Customer Service Representative/Order Management Specialist to join their team in Conshohocken, PA. The role involves facilitating the entire order processing cycle and delivering exceptional customer service.
About the Role
As a Customer Service Representative/Order Management Specialist, you will be responsible for managing customer inquiries, ensuring timely shipment of orders, collaborating with the sales team to resolve issues, and maintaining professional relationships with customers and vendors. You will also conduct audits, provide order status updates, and ensure compliance with relevant regulations.
About You
Required:
- High school diploma or equivalent required.
- At least 1-3 years of experience in customer service, order management, or related field.
- Clearance of favorable background investigation required.
Preferred:
- Strong interpersonal skills with the ability to handle customer situations with professionalism.
- Proficient in Microsoft Office Suite or similar software.
- Strong attention to detail and ability to follow order management guidelines.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
HCRC consulting
Medical Consulting and placements
Conshohocken, PA