Customer Service Representative II
a day ago
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OnsiteFull-timeEntry
Summary
EMP is seeking a Customer Service Representative II to join their team in Escanaba, MI. The role involves managing day-to-day relationships with customer plants and serving as the key communicator to the customer's schedulers, logistics, and quality teams.
About the Role
As a Customer Service Representative II, you will be responsible for maintaining effective communication with customer plants, ensuring that their needs are met and addressing any issues that arise. You will work closely with various departments to facilitate smooth operations and enhance customer satisfaction.
About You
Required:
- Strong communication skills.
- Ability to manage customer relationships effectively.
Preferred:
- Experience in customer service within the manufacturing industry.
- Familiarity with logistics and quality assurance processes.
EMP
Based in Escanaba, Michigan, EMP is ISO/IATF 16949 certified leader in the R&D, manufacturing, and assembly of a wide array of components and systems serving industries around the world. EMP caters to highway, agricultural, marine, and commercial industries. In addition to its award winning manufacturing and machining capabilities, EMP is known for its innovative thermal management products. Some of those products consist of electric, brushless DC oil pumps, water pumps, and fans, as well as complete electric engine cooling systems and powerful alternators. To lean more about EMP and it's capabilities and products, visit emp-corp.com.
Escanaba, MI