Customer Service Representative
Pactiv Evergreen Inc.a day ago
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OnsiteFull-timeEntry
Summary
Pactiv Evergreen Inc. is seeking a Customer Service Representative to join their team in Lake Forest, IL. The role involves supporting the company’s profit and service objectives by managing customer orders and inquiries.
About the Role
As a Customer Service Representative, you will be responsible for ensuring the accurate and timely handling of customer orders, inquiries, and concerns. You will manage customer orders, review them for lead-time and product availability, act as a liaison between customers and functional teams, and develop strong relationships with assigned accounts to enhance service levels.
About You
Required:
- BA/BS degree preferred or High School diploma and significant customer service experience in a manufacturing environment.
- Strong communication and relationship-building skills.
- Ability to manage multiple tasks and prioritize effectively.
- Detail-oriented with the ability to review and ensure compliance with order policies.
Preferred:
- SAP experience.
- A customer-centric approach, focused on delivering excellent service and satisfaction.
Benefits
- Comprehensive and competitive benefits including medical, dental, and vision insurance.
- Opportunities for advancement through training and development programs.
- Community engagement initiatives supporting sustainability and food needs.
Pactiv Evergreen Inc.
Pactiv Evergreen is Now a Part of Novolex
Lake Forest, IL