Customer Service Representative
Pride HealthHighlight
Summary
About the Role
About You
- High School Diploma or equivalent.
- Ability to read scripts verbatim, including medical terminology.
- Comfortable working in a production-driven call center environment.
- Strong attention to detail and documentation skills.
- Must complete full training and cannot miss training days.
Benefits
- Comprehensive healthcare coverage including medical, dental, and vision plans.
- Supplemental coverage options such as accident insurance and critical illness insurance.
- 401(k) retirement savings plan.
- Life and disability insurance.
- Employee assistance program and legal support.
- Discounts with preferred vendors.
Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices. Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing. Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients. We work with our Client-Partners to customize workforce solutions and provide a value-add beyond traditional staffing. Exciting options such as: VMS: Manage order distribution, consolidate billing, and enhanced reporting capability that outperforms manual systems and processes. BPO: Increased flexibility in resource management and reduced response times to environmental changes; freeing our Client-Partners to focus on their core competencies.