Customer Service Representative
Hörmann North Americaa day ago
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OnsiteFull-timeEntry
Summary
Hörmann North America is seeking a Customer Service Representative to join their team in Montgomery, IL. The role involves providing exceptional customer care, answering inquiries, resolving issues, and managing orders.
About the Role
As a Customer Service Representative, you will be responsible for fielding inbound customer service calls, processing orders, providing product information, and ensuring customer satisfaction. You will also handle administrative tasks such as invoicing and compiling reports, while working closely with internal departments to meet customer needs.
About You
Required:
- High School Diploma
- Strong communication skills and ability to handle customer inquiries effectively.
Preferred:
- One year of professional customer service experience.
- Experience in a manufacturing or garage door industry.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401(k) with employer match.
- Vacation and holiday pay.
Hörmann North America
Innovative Door Systems made in North America High Performance and Industrial Doors High speed, industrial and commercial doors with features geared towards specific industry applications such as mining, parking, cold storage and automotive. Residential and Commercial Sectional Doors Residential and commercial sectional doors designed to meet the requirements of the North American market.
Montgomery, IL