Customer Service Representative
$42k/y-$48k/y
2 days ago
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HybridFull-timeEntry
Summary
PPG is seeking a Customer Service Representative to join their Aerospace team at the Philadelphia Application Support Center. The role involves managing international customer orders and ensuring customer satisfaction through effective communication.
About the Role
As a Customer Service Representative, you will be responsible for the timely and accurate management of customer orders, communicating with customers to provide updates on their accounts, and collaborating with sales personnel to meet service level objectives. You will also participate in a self-directed work team to enhance service and reduce cycle time, while ensuring accurate invoicing and resolving shipping issues.
About You
Required:
- High School diploma required, advanced degree preferred.
- 1+ year of customer service experience (phone and email).
- Advanced computer skills including experience with ERP or related software.
- Proficient in Microsoft Excel.
Preferred:
- Strong oral and written presentation skills.
- Time management skills.
Benefits
- Competitive salary range of $42k–$48k.
- Opportunities for career growth and development.
- Comprehensive employee benefits programs.
PPG
PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $15.8 billion in 2024. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads.
Mount Laurel, NJ