Customer Service Representative
National HMEa month ago
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OnsiteFull-timeEntry
Summary
National HME is seeking a Customer Service Representative to join their team in North Richland Hills, TX. The role involves handling customer inquiries and ensuring customer satisfaction in the healthcare industry.
About the Role
As a Customer Service Representative, you will be responsible for responding to customer inquiries, providing support to ensure customer satisfaction, managing customer service requests, and enhancing the overall customer experience. You will work closely with other team members to address and resolve customer issues efficiently.
About You
Required:
- Skills in Customer Service, Customer Support, and Customer Experience.
- Proven ability to ensure Customer Satisfaction.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a team and independently.
- High school diploma or equivalent required.
Preferred:
- Experience in the healthcare industry.
- Associate or bachelor’s degree is a plus.
- Proficiency with standard office software and technology.
National HME
Founded in 2006, National HME has become one of the largest Hospice durable medical equipment (DME) providers in the United States. We believe in thinking differently about DME through our provider mindset. This includes identifying opportunities to reduce hospice operational costs through our direct-service locations, maximizing efficiencies in clinical staff with the usage of our proprietary technology solution, and promoting organizational growth with hands-on, long-term support. Learn more about what sets us apart at www.nationalhme.com.
North Richland Hills, TX