Customer Service Representative
HireTalent - Staffing & Recruiting FirmHighlight
Summary
About the Role
About You
- Bachelor’s Degree in Human Resources, Business, or related field (or equivalent experience).
- 1+ year of HR experience or 5+ years of customer service experience.
- Strong customer service orientation with active listening skills.
- Ability to resolve issues efficiently and escalate when necessary.
- Knowledge of HR functions and service center operations.
- Strong computer skills (Microsoft Office, HRIS, case management tools).
- Detail-oriented and able to work in a fast-paced environment.
- Strong communication and stakeholder engagement skills.
- Ability to meet performance metrics and quality standards.
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support. We are building the next generation workforce while influencing the evolution of the talent and staffing industry as a collaborative and supportive thought leader. We have built a non profit called Consciously Unbiased focused on expanding the diversity movement. https://wearthisproud.com Our focus on process, fit, and value, combined with our proprietary technology and specialized team of Recruiters, Account Managers, and Sourcers ensure the highest levels of satisfaction throughout the talent engagement. Compared to industry averages, HireTalent’s results speak for themselves: • 2X faster submission time and complete requisition coverage • 140% higher interview rate • 45% better fill-rate • 52% lower bill-rate • 2X lower attrition rate HireTalent's Industry Recognition: * Ranked as one of the top Diversity Staffing Firms by Staffing Industry Analysts. * Selected by the prestigious INC. 500/5000 list as one of the fastest-growing companies in the United States. * NMDSC certified MBE and Certified USPAACC business. Follow us on LinkedIn: https://www.linkedin.com/company/hiretalent_ Connect with us on LinkedIn for updates on openings, or reach out to us regarding your search and staffing needs by emailing info@hiretalent.com. To submit your resume to us, please email us at recruiter@hiretalent.com. Visit us at: http://www.hiretalent.com Specialties: Executive Search, Recruiting, Staffing, Vendor Management, Temporary Staffing, Technology Staffing, Startup Recruiting, Technology Recruiting, Workforce Compliance, Staff Augmentation, Contingency Staffing, MSP/VMS Staffing, Diversity Recruiting, Payroll Solutions #consciouslyunbiased #diversity