Customer Service Representative
Clean Eartha day ago
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OnsiteFull-timeEntry
Summary
Clean Earth is seeking a Customer Service Representative to join their team in Rancho Cordova, CA. The role involves managing critical administrative and operational tasks within the hazardous waste management process.
About the Role
As a Customer Service Representative, you will be responsible for entering customer manifests and job data into the CORE management system, preparing and sending manifests and labels, scheduling waste loads, processing invoicing, creating purchase orders, managing pricing quotes, reviewing and submitting generator waste profiles, and coordinating outgoing shipments. The role requires attention to detail, strong organizational skills, and collaboration with both customers and internal teams to ensure compliance and efficient waste handling.
About You
Required:
- High school diploma is required; bachelor’s degree is preferred.
- Minimum of 2 years of experience in customer service or a related field.
- Proficient in Microsoft Office applications, including Excel, Access, and Outlook.
- Excellent organizational, analytical, and communication skills.
- Ability to work independently with minimal supervision while thriving in a team-oriented environment.
- Confident phone etiquette with proven experience handling calls professionally.
- Strong written and verbal communication abilities.
- Active listening skills to understand and address customer needs effectively.
Preferred:
- Knowledge of RCRA, DOT, DEA, and OSHA regulations are a plus.
- Preferred knowledge of SalesForce.com or familiarity with a related CRM system and practices.
Benefits
- Health, dental, vision, life, and disability insurance plans starting on the first day of employment.
- Paid time off.
- Wellness benefits.
- Employee discount program.
- Tuition assistance.
- 401k with company matching.
Clean Earth
At Clean Earth, we bring together top-tier talent, exceptional service, and one of the nation’s largest networks of treatment, recycling, and sustainability solutions. Clean Earth delivers comprehensive, forward-thinking solutions for hazardous and non-hazardous waste, contaminated soil, dredged material, electronics, and more. Our teams ensure that every waste challenge is met with the most effective, sustainable solution - helping our customers achieve their environmental goals. From small businesses to Fortune 500 Companies, we’re dedicated to delivering exceptional results in every aspect of what we do. With Clean Earth, you’ll have the best working for you.
Rancho Cordova, CA