Customer Service Representative – AmeriVet Veterinary Partners – Jobs in Seymour, CT | OpenJobs AI

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AmeriVet Veterinary Partners

Job Details

Overview Company

Customer Service Representative

AmeriVet Veterinary Partners

5 days ago

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OnsiteFull-timeEntry

Summary

AmeriVet Veterinary Partners is seeking a Customer Service Representative to join their team in Seymour, CT. The role involves being the primary point of contact at the clinic, ensuring positive client interactions both over the phone and in person.

About the Role

As a Customer Service Representative, you will be responsible for managing scheduled appointments, client education, and lobby triage. You will operate a multiple-line telephone system, empathize with clients, process payments, maintain accurate client information, and provide administrative support. Your role is crucial in creating a welcoming environment and delivering exceptional service.

About You

Required:

High School Diploma or educational equivalent.
Excellent customer service skills.
Professional and friendly phone etiquette.
Ability to prioritize and complete tasks simultaneously.
Computer efficiency.
Very detail-oriented.

Preferred:

Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.).
One year of customer service representative experience.
Knowledge of veterinary medical terminology and procedures.

Benefits

Tailored development programs, mentorship, and career pathing.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance.
Health, dental, vision, life insurance, and mental health resources.
Generous paid time off and holidays.
A supportive, collaborative environment.

AmeriVet Veterinary Partners

At AmeriVet, we believe thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with clinical autonomy – and a culture that trusts your expertise. Plus, you’ll have a full network of support—from local team leaders to a dedicated Support Center that’s here to help, not hover – and the tools, resources, and real career growth, no matter where you start. Your voice matters here. Your work has purpose and we’re here to help you grow in a way that feels meaningful—for you, your team, and the pets and clients in the community around you.

Seymour, CT