Customer Service Representative - State Farm Agent Team Member
$40k/y-$60k/y
State Farm Agent3 days ago
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OnsiteFull-timeEntry
Summary
State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to join their team in West Fargo, ND. The role involves generating exceptional customer experiences to support the growth of a successful insurance agency.
About the Role
As a Customer Service Representative, you will be the first point of contact for customers, answering inquiries, providing policy information, assisting with policy changes, processing payments, and maintaining accurate records of customer interactions. You will work closely with other agency team members to enhance customer satisfaction and support community needs.
About You
Required:
- Upbeat and friendly demeanor.
- Ability to relate and carry on conversations with customers.
- Passion for serving others with a customer-centric mindset.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
Preferred:
- Previous customer service experience.
- Willingness to work either full-time or part-time.
Benefits
- 401(k) matching
- Company parties
- Dental insurance
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®
West Fargo, ND