Customer Service Representative
$15/h-$17/h
Foundever22 days ago
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OnsiteFull-timeEntry
Summary
Foundever is seeking a Customer Service Representative to join their team in Sumter, SC. The role involves assisting customers with their banking and financial needs while contributing to a team-centric environment.
About the Role
As a Customer Service Representative at Foundever, you will support one of the largest insurance and banking providers in the U.S. Your responsibilities include providing exceptional customer service, participating in a robust paid training program, and contributing to a positive team environment. The position requires working night shifts and offers clear pathways for career advancement.
About You
Required:
- Must reside in Sumter, SC, or within commuting distance.
- High school diploma or GED equivalent is required.
- Must be at least 18 years old.
- Demonstrated ability to deliver exceptional customer service.
Preferred:
- 6 months to 1 year of relevant work experience.
- Flexible availability during operating hours.
- Proficient in navigating system tools to search for information.
Benefits
- Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
- Minimum 40 hours per week, with weekend availability as needed.
- Comprehensive benefits including 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
- Clear pathways for career advancement within the company.
Foundever
Foundever® is a global leader in the customer experience (CX) industry. With +150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com
Sumter, SC