About the Role

As a Customer Service Representative, you will be responsible for maintaining knowledge of all types of accounts, services, and products offered by the bank. Your daily tasks will include servicing customer requests, identifying potential customers, and representing the bank in community activities. You will also sell financial products and services to new and existing customers, assess customer needs, and cross-sell other bank services.

About You

Required:

Strong commitment to providing exceptional customer service.
High School diploma or equivalency.
Ten key proficiency.
Previous computer experience.

Preferred:

Previous Bank Operations knowledge and skills.
1-2 years previous financial institution/customer service experience.
Previous experience using ITI Teller Platform.

Founded in Miles City in 1953 by William Nefsy, Stockman is a Montana-born company committed to enriching the lives of Montanans and helping our communities succeed. Like Montana, Stockman is distinct in blending traditional, western values with modern conveniences and state of the art technology. We are proud to be your full-service financial partner, serving all your banking, insurance, and wealth management needs. Our people, products, and services are uniquely focused to meet the financial needs of Montanans. Important in our focus is safety and security. We are proactive in taking every precaution to protect you and your family’s hard-earned assets and valuable information. For 70+ years, we've had the honor of serving the people, businesses, and communities of this great state. We’ve remained focused on creating long-standing relationships, and our clients experience the same commitment to service, excellence, and customer satisfaction at all our locations. We look forward to continuing that tradition. On behalf of the Coffee family and all Stockman employees, thank you Montana.

CUSTOMER SERVICE REPRESENTATIVE

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Summary

About the Role

About You