Customer Service Representative
$17/h-$22/h
Aspire Heating & Cooling2 days ago
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OnsiteFull-timeEntry
Summary
Aspire Heating & Cooling is seeking a Customer Service Representative to join their team in Winston-Salem, NC. The role involves providing exceptional customer service and support while booking calls and scheduling service appointments.
About the Role
As a Customer Service Representative, you will be responsible for answering incoming calls, emails, and messages with professionalism, scheduling service appointments, maintaining accurate records, and resolving customer concerns to ensure positive interactions.
About You
Required:
- At least 1 year of experience in a customer service or dispatching role.
- Excellent communication and problem-solving skills.
- Strong attention to detail and organizational abilities.
Preferred:
- Experience in the HVAC or trades industry.
- A calm, friendly demeanor even under pressure.
- A team-first mindset and a commitment to delivering an exceptional customer experience.
Benefits
- Competitive Pay: $17 - $22 per hour, depending on experience, plus opportunities for bonuses.
- Ongoing training and development to help you sharpen your skills and grow in your career.
- Monday-Friday schedule, 6 paid holidays, a floating paid day off for your birthday month, and progressive vacation accruals based on tenure (up to 4 weeks).
- Supportive team culture that values communication, collaboration, and mutual success.
Aspire Heating & Cooling
Unbeatable prices & warranties. That’s our guarantee.
Winston-Salem, NC