Customer Service Specialist- Senior Services (Full Time/Day Shift)
Penn Medicine, University of Pennsylvania Health SystemHighlight
Summary
About the Role
About You
- H.S. Diploma/GED
- 1+ years clerical, customer service, or administrative support experience in a highly customer-oriented organization
- 1+ years basic keyboarding, personal computer use, and other office setting equipment
- Previous Epic or equivalent Electronic Medical Record experience
- 1+ years registration experience, point of service collection, insurance validation, understanding of compliance/regulatory guidelines and order release processes
- 1+ years experience of Revenue Cycle in a Hospital/Medical Office Setting
- Valid driver’s license for regional positions
Benefits
- Comprehensive compensation and benefits program including prepaid tuition assistance.
- Opportunities for professional development and career advancement.
Penn Medicine’s mission is to advance knowledge and improve health through research, patient care, and the education of trainees in an inclusive culture that embraces diversity, fosters innovation, stimulates critical thinking, supports lifelong learning, and sustains our legacy of excellence. Penn Medicine includes six acute-care hospitals and hundreds of outpatient centers throughout the region. Our hospitals include The Hospital of the University of Pennsylvania, Penn Presbyterian Medical Center, Pennsylvania Hospital, Chester County Hospital, Lancaster General Health and Penn Medicine Princeton Health. Penn Medicine has been named #6 on Forbes Magazine’s annual “Best Employers in America” list ranking large employers across the nation, up from #7 in 2017. Penn Medicine has also been named #2 on Forbes Magazine's first-ever "Best Employers for Women" list in 2018. Honors include #1 in the Region and top Health Care employer. Stay connected at: https://www.pennmedicine.org/news