Customer Service Support Specialist (WI)
GT Independence2 days ago
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OnsiteFull-timeEntry
Summary
GT Independence is seeking a Customer Service Support Specialist to join their team in Sturgis, MI. The role involves delivering exceptional customer service to individuals self-directing their care and other stakeholders.
About the Role
As a Customer Service Support Specialist, you will be responsible for making and receiving phone calls, entering information into databases, preparing and sending documents, managing DocuSign accounts, ensuring compliance standards are met, and collaborating with your team to resolve issues. You will work in a typical office (call center) setting and contribute to a mission-driven organization focused on helping people live a life of their choosing.
About You
Required:
- High School Diploma or GED required.
Preferred:
- Associate degree preferred.
Benefits
- Generous paid time off.
- Competitive wages and benefits.
- Opportunities for professional growth.
GT Independence
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.
Sturgis, MI