Salesforce is seeking a Customer Success Manager (Financial Services) to join their team in Seattle, WA. The role involves serving as a trusted advisor to customer organizations, helping them maximize their investment in Salesforce.

As a Customer Success Manager, you will be responsible for building strong relationships with customers, understanding their business needs, and ensuring they receive the maximum value from Salesforce's Signature Success Plan. You will coordinate services, provide feature guidance, and act as a point of contact for major incidents, all while maintaining a focus on customer satisfaction and operational health.