Highlight
Summary
About the Role
About You
- 4+ years in Customer Success, Technical Project Management, Sales Engineer, or Implementation roles, ideally in B2B SaaS or fintech.
- Experience managing enterprise accounts with complex onboarding and integration needs.
- Exceptional project management skills; able to drive timelines and coordinate across internal and external teams.
- Strong communication skills (written and verbal), with experience engaging senior client stakeholders.
- Comfort with technical concepts.
- Familiarity with lending or mortgage operations.
- Proven ability to synthesize customer needs into actionable insights for product and delivery teams.
- High ownership mindset—takes initiative and thrives in ambiguity.
Benefits
- $0 medical plan premium offering coverage nationwide paired with Health Savings Account with employer contribution.
- Flexible PTO.
- Immediate virtual mental health support for employees and eligible dependents.
- Personalized care for fertility and family care journeys.
- Dependent care benefits and commuter benefits with company match.
- Discount programs and perks including pet insurance.
- Daily lunch stipend for meals while in the office.
- Monthly social events.
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. From its founding in 2016 through mid 2021, Better funded over 25B in cumulative coverage through Better Cover and Better Settlement Services, the insurance divisions of Better. Better has raised over $400M in equity capital since inception. The company was ranked #1 on LinkedIn’s Top Startups List for 2021 and 2020, #1 on Fortune’s Best Small and Medium Workplaces in New York, #15 on CNBC’s Disruptor 50 2020 list, as well as being listed to Forbes FinTech 50 for 2020. For more information, follow @betterdotcom. Join us. © 2021 Better Holdco, Inc. and/or its affiliates. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access. Better Real Estate, LLC is a Virginia Licensed Real Estate Firm with its principal office located at 312-F East Market St., Leesburg, VA 20176. License #0266029484. Equal Housing Opportunity.Better Mortgage Corporation, Better Real Estate, LLC, Better Settlement Services, LLC and Better Cover, LLC are separate operating subsidiaries of Better Holdco, Inc. Each company is a separate legal entity operated and managed through its own management and governance structure as required by its state of incorporation, and applicable and legal and regulatory requirements. Products not available in all states.