Salesforce is seeking a Customer Success Manager, Digital to join their team in Atlanta, GA. The role involves serving as a trusted advisor to customer organizations, helping them maximize their investment in Salesforce through effective support and relationship management.

As a Customer Success Manager (CSM), you will be responsible for maintaining deep relationships with customers, managing expectations during incidents, and ensuring customers achieve their business goals on the Salesforce platform. You will coordinate Signature Success services, provide proactive feature guidance, and advocate for customers during high-severity cases. This role requires collaboration with internal and external teams to deliver a unified experience and may involve occasional travel to customer sites.