Customer Success Manager, Enterprise
BuildOpsHighlight
Summary
About the Role
About You
- 3+ years of customer success management experience.
- Excellent written and verbal communication skills.
- Highly organized with the ability to manage multiple customer accounts.
- B.A. or B.S. degree.
- Experience in a fast-growing B2B SaaS company or startup.
- Experience in the specialty contractor or construction industry.
- Experience with Accounting ERP systems like Quickbooks or Sage.
- Experience with business intelligence tools such as Power BI.
Benefits
- Generous equity grant.
- Macbook computer provided.
- Comprehensive benefits package.
- Flexible PTO and hybrid work schedules.
- Work from home stipend.
- Company events like BBQs and team-building activities.
- Opportunities for growth and career advancement.
BuildOps is the only all-in-one management software built specifically for the modern commercial specialty contractor. Focusing on trade contractors, BuildOps combines service, project management, and more into a single SaaS platform. BuildOps enables subcontractors to run their entire business on one software solution that manages their invoicing & billing, scheduling, estimates, proposals, payments, workflows, custom forms, financial reporting, and more. Our industry leading cloud-based solution allows commercial service contractors to increase cash flow, boost profit margins, and impress their customers. Founded in 2018, privately held, and veteran-owned, BuildOps is backed by large institutional firms including Meritech Capital, Founders Fund, 01A, Next47 and other world-class institutional investors. Visit BuildOps.com to learn more.