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Summary
About the Role
About You
- Minimum 2 years of experience in Healthcare (SaaS) Industry.
- Minimum of 2 years’ experience in Customer Success.
- Bachelor’s degree or equivalent combination of education and experience.
- Strong project management skills and ability to manage customer expectations.
- Intermediate proficiency with Microsoft Office, including Excel, Access, and PowerPoint.
- Strong oral and written communication skills.
- Hands-on experience in an HME Resupply program working with Brightree Connect.
- Knowledge of IVR hosted platform systems such as Voxeo, medSage, iAssist, Heathcall, HCS, CareTouch, Noble Systems, CBM Solutions.
- Familiarity with Software as a Service (SaaS) applications and performance criteria.
Benefits
- Opportunity to work in a dynamic and innovative environment.
- Supportive and inclusive company culture.
- Career development opportunities.
At Brightree, we believe in building innovative technology solutions and providing services to the post-acute healthcare industry that help to enhance clinical and business performance. Our solutions follow providers’ natural workflows to automate and improve how they manage their businesses, serve patients and protect reimbursements. As a leader in our industry, we keep a pulse on the future of healthcare and are committed to equipping our customers with the tools they need to succeed. Our 600+ team members serve more than 2,200 organizations in the HME, orthotic and prosthetic, HME pharmacy, home infusion and rehabilitation home care segments. For more information, please visit www.brightree.com, and check out our exciting career opportunities at http://www.brightree.com/about-brightree/careers/.