Customer Success Manager
a day ago
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OnsiteFull-timeMid
Summary
Jobgether is seeking a Customer Success Manager to join their team in the United States. The role involves cultivating strong relationships with clients in the building products industry and ensuring a seamless customer experience.
About the Role
As a Customer Success Manager, you will be responsible for driving adoption and value of the company’s platform, leading product demonstrations, training clients, and collaborating with cross-functional teams. You will serve as the primary client advocate, aligning solutions with client needs, identifying opportunities for growth, and maintaining high client satisfaction. Success will be measured by client retention and engagement.
About You
Required:
- Bachelor’s degree (B.S. or B.A.) preferred.
- 3–5+ years of experience in customer success or a similar client-facing role.
- Excellent verbal and written communication skills.
- Strong technical skills and experience with CRM platforms, preferably Salesforce and Gainsight.
- Ability to deliver virtual presentations and training effectively.
- Willingness to travel up to 25% domestically.
Preferred:
- Experience with Apple products, iPad, and iOS.
- Collaborative, client-centric mindset with a focus on problem-solving.
Benefits
- Competitive salary with meaningful work and opportunities for career growth.
- Comprehensive medical, dental, and vision coverage.
- 100% company-paid life insurance, long-term disability, and short-term disability coverage.
- 401(k) retirement plan with company match.
- Paid vacation and general holidays.
- Employee Assistance Program (EAP) and virtual wellness programs.
- Live meditation sessions and employee recognition platform.
- Hybrid work environment with flexibility and visionary leadership support.
Jobgether
The hiring process is broken. Candidates waste time applying for jobs that don’t match, and companies get buried in irrelevant applications. At Jobgether, we are changing the game. Our AI-powered platform connects top talent with the right opportunities, fast. Instead of receiving hundreds of random applications, companies get introduced to the top 5–10 candidates who truly fit the role. Our technology understands more than just keywords, it interprets skills, experience, and intent to create meaningful connections. We eliminate the noise, automate the manual work, and let people focus on what really matters: hiring smarter and finding the perfect job, no matter where you are.
United States