Customer Success Specialist - Radiology!
$60k/y-$90k/y
a day ago
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OnsiteFull-timeEntry
Summary
Jobot is seeking a Customer Success Specialist - Radiology to join their growing healthcare organization in Bryn Mawr, PA. The role involves acting as the primary point of contact for customers during onboarding, implementation, and ongoing support in the imaging and radiology space.
About the Role
As a Customer Success Specialist - Radiology, you will guide customers in optimizing workflows to improve patient safety and compliance, troubleshoot DICOM-related issues, collaborate with PACS administrators and IT teams, conduct product demonstrations, and support compliance efforts to meet industry regulations.
About You
Required:
- Experience working in radiology in some capacity (hospital, imaging center, PACS administration, vendor, etc.).
- Fundamental understanding of DICOM communication and the DICOM standard.
- Technical skills beyond modality operation, such as PACS, RIS, or imaging informatics.
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Experience troubleshooting imaging workflow issues.
Preferred:
- Certified Radiologic Technologist (RT) background.
- Experience as a PACS Administrator or Imaging Informatics Specialist.
- Experience working for radiology equipment manufacturers (GE, Siemens, Philips, Canon, etc.).
- Familiarity with radiation dose monitoring or SaaS-based medical applications.
Benefits
- Great benefits and training in this role.
- Full-time permanent position with a proven and profitable SaaS product.
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 🤖
Bryn Mawr, PA