Customer Success Specialist, gt.school (Remote) - $60,000/year USD
CrossoverHighlight
Summary
About the Role
About You
- A minimum of 1 year of experience in customer success, account management, or community-facing positions.
- Hands-on experience working within education or directly with students and parents.
- At least 1 year overseeing digital support channels (email, chat, or helpdesk platforms such as Intercom, Help Scout, or Zendesk).
- Proven capability to compose clear, personable, and professional messages.
- Demonstrated capacity to juggle multiple simultaneous priorities through documented tracking systems.
- Established history of cultivating relationships proactively rather than merely reacting.
- Confident working in remote environments and communicating asynchronously.
Benefits
- Full-time position with a compensation of $60,000/year.
- Weekly payment period.
Crossover is a global recruitment company, founded in 2014. We're the world's largest recruiter that specializes in elite full-time remote jobs, hiring the top 1% of tech talent from every corner of the planet. We find awesome talent in overlooked places, by posting jobs all over the world, and giving everyone an equal opportunity to prove their skills are world-class. Our system of AI-powered assessments is based on objective factors that are scientifically proven to predict high performance (e.g. cognitive aptitude). 𝐇𝐄𝐋𝐏𝐅𝐔𝐋 𝐋𝐈𝐍𝐊𝐒: 🧑 Reviews from people we've hired: crossover.com/reviews 💼 Current openings: crossover.com/jobs 💎 Hire someone for your company: crossover.com/hire ♟️ How the process works: crossover.com/selection-process ❓ FAQs: crossover.com/help ~~~ 𝑵𝒐𝒕𝒆: Crossover jobs are are fully compliant with LinkedIn's policies, as well as the applicable laws in every country where we advertise. Allow us to clarify some common misconceptions: 1) The reason we post so many job ads is because LinkedIn organizes all job postings by location. So, the only way to reach candidates all over the world is to post multiple ads in every city you want to hire from. Most recruiters don't bother because it's too time consuming... but we're not most recruiters. 2) We mostly recruit independent contractors, not employees, because labor laws vary so much from one country to another that it's near-impossible to recruit globally otherwise (which is why it's still uncommon even though most jobs can now be done remotely). 3) As is standard for any self-employed person, the stated pay is the entire compensation package. Because they are not employees, each contractor is responsible for handling the things that an employer would take care of e.g. taxes, equipment, vacation time, health insurance. One of the major reasons that Crossover jobs pay so much more than local jobs is to overcompensate for these costs. It's hard, but it's worth it!