Customer Success Specialist
2 days ago
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OnsiteFull-timeEntry
Summary
Richtech Robotics Inc. is seeking a Customer Success Specialist to join their team in Las Vegas, NV. The role involves ensuring the successful deployment of robotic solutions at customer sites and providing outstanding support and guidance.
About the Role
As a Customer Success Specialist, you will be responsible for traveling to customer locations for on-site installations and training, guiding customers through the setup and integration of robotic solutions, educating teams on effective robot usage, and serving as the primary point of contact for customer success. You will also gather feedback to drive product improvements and address any customer concerns.
About You
Required:
- Strong passion for technology, robotics, and automation.
- Excellent communication and interpersonal skills.
- Ability to travel extensively, sometimes on short notice.
Preferred:
- Experience in customer success, technical support, field service, or a related role.
- Problem-solving mindset with a proactive and customer-focused approach.
- Technical aptitude and willingness to learn new systems and technologies.
Benefits
- Opportunity to work with cutting-edge robotics technology.
- A dynamic and fast-growing company where your contributions make a direct impact.
- Competitive salary, benefits, and professional growth opportunities.
Richtech Robotics
Transforming the service industry through collaborative robotic solutions that enhance the customer experience and empower businesses to achieve more. By seamlessly integrating cutting-edge automation, we aspire to create a landscape of enhanced interactions, efficiency, and innovation, propelling organizations toward unparalleled levels of excellence and satisfaction.
Las Vegas, NV