Customer Support - Onsite
$12/h
InteLogix2 days ago
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OnsiteFull-timeEntry
Summary
InteLogix is seeking a Customer Support - Onsite to join their team in Copperas Cove, TX. The role involves serving as the primary point of contact for customers, providing exceptional service, and resolving inquiries.
About the Role
As a Customer Support - Onsite, you will be responsible for making outbound financial collection calls, addressing customer inquiries, resolving complaints, and guiding customers through solutions. You will maintain a thorough understanding of products and services, document customer interactions, and collaborate with other departments to resolve issues. The role requires flexibility to work within defined hours, including weekends and holidays.
About You
Required:
- Must be 18 years of age or older.
- High School Diploma or equivalent.
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions.
- Possess computer/technology savvy with the ability to operate multiple windows and tabs.
Preferred:
- Superb attendance.
- Experience in customer service or call center environment.
Benefits
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal
- Career Advancement
InteLogix
We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers. Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own. Follow us, and discover the power of InteLogix.
Copperas Cove, TX