Highlight
Summary
About the Role
About You
- High school diploma or equivalency certificate.
- 1+ years of experience in a front-line customer support role.
- Fluent in English and Ukrainian.
- Excellent problem-solving and sleuthing skills.
- Excellent written and verbal communication skills.
- Strong empathy, active listening, and resiliency skills.
- Strong attention to detail and time management skills.
- Willingness to flex weekend and night shift hours as needed.
- Experience in training, learning and development, analytics, service design, or content management.
- Experience in a high-growth, fast-paced environment.
- Technical aptitude with networking, hardware troubleshooting, or software development.
Benefits
- Competitive hourly pay ranging from $24 to $27.
- Access to comprehensive medical, vision, and dental coverage.
- 401(k) retirement plan with company matching.
- Short and long-term disability insurance and life insurance.
- Paid parental leave and 3 weeks of paid vacation.
- 10 or more paid holidays per year.
- Potential for long-term incentives and discretionary bonuses.
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA. For more information, visit www.spacex.com.