Customer Support Engineer
Intrepid Control SystemsHighlight
Summary
About the Role
About You
- EE Technician (Electrical Engineering Technician) or equivalent technical background.
- Strong understanding of vehicle communication networks (CAN, LIN, Automotive Ethernet).
- Experience troubleshooting embedded hardware/software systems.
- Ability to perform structured root cause analysis.
- Strong documentation and technical communication skills.
- Comfortable working on-site in lab and vehicle environments.
- Experience with automotive data logging tools.
- Familiarity with firmware validation and diagnostic scripting.
- Experience working within OEM engineering environments (GM preferred).
- Basic scripting knowledge for automation or configuration support.
Benefits
- Competitive benefits package.
- Salary range of $67k–$77k yearly.
Intrepid Control Systems is a global provider of Innovative Vehicle Network and Embedded tools. We provide Software and Hardware Tools and products for In-Vehicle Networks such as CAN, CAN FD, Automotive Ethernet, LIN, J1939 and many others. Our worldwide offices allow global reach with local support. Our products are used worldwide by Automotive OEM's and Tier Suppliers in functional areas such as ECU Testing, Validation, Vehicle Engineering, Automation Testing, Datalogging, ECU Calibration, Flashing, Vehicle Diagnostics covering entire phases of Vehicle Electronics Design, Development, Testing and field fleet testing. From powerful Vehicle Multi Bus Analyzer, Monitoring to Simulation Intrepid's 5th Generation family of products such as neoVI, RAD, VehicleSpy and ValueCAN help thousands of Engineers worldwide every day to perform functions in all areas of Vehicle Networks Testing and Development. The next generation products such as neoVI from Intrepid Control Systems have become benchmark and offer technologies such as Remote Vehicle Testing and Diagnostics allowing to perform very detailed Vehicle Fleet Field Performance studies. Automotive Ethernet and CAN FD products such as RAD GALAXY 2 and neoVI FIRE 3 are already being used by OEM's to launch vehicles with latest SDV architecture of In-Vehicle Networks. Millions of Vehicle on the roads have been tested with Intrepid tools.