Customer Support Representative
AMPP: Association for Materials Protection and Performancea day ago
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OnsiteFull-timeEntry
Summary
AMPP: Association for Materials Protection and Performance is seeking a Customer Support Representative to join their team in Houston, TX. The role involves handling inquiries related to products and services from customers and members across various channels.
About the Role
As a Customer Support Representative, you will be responsible for reviewing, analyzing, and resolving customer inquiries through phone, email, web, chat, and social media. You will ensure compliance with ISO process requirements, maintain accurate records, process payments, and support association programs. Additionally, you will provide feedback for continuous improvement and stay informed about company offerings.
About You
Required:
- High school diploma or equivalent.
- Two years of customer service experience.
Preferred:
- Strong verbal and written communication skills.
- Experience with association management software (AMS).
AMPP: Association for Materials Protection and Performance
Protecting what matters. We are the global authority in corrosion and coatings, advancing materials performance to safeguard infrastructure, industries, and the world we share. Through education, certification, and innovation, we keep society moving—safely, reliably, sustainably.
Houston, TX