Customer Support Specialist
$70k/y-$75k/y
Lyons Magnus2 days ago
Highlight
OnsiteFull-timeMid
Summary
Lyons Magnus is seeking a Customer Support Specialist to join their team in Fresno, CA. The role involves ensuring customer satisfaction, managing inquiries, and facilitating communication between customers and internal teams.
About the Role
As a Customer Support Specialist, you will be responsible for providing exceptional customer support via phone, email, and online chat. Your daily tasks will include addressing inquiries, resolving issues, processing customer orders, and collaborating with production and logistics teams. You will maintain a professional attitude in all customer interactions and document all customer interactions in the company's CRM system.
About You
Required:
- 3+ years of experience in Customer Support
Preferred:
- 3+ years of experience in Foodservice distribution
Benefits
- Health, Dental Insurance
- Life Insurance
- Long Term Disability
- 401(k) plan
- Bonus eligibility
Lyons Magnus
Products, packaging and process technology have evolved substantially since Lyons Magnus was founded in 1852. One thing, however, has remained unchanged - Lyons’ commitment to offer the food industry unsurpassed product quality and variety. A leader in the foodservice industry, Lyons develops and markets quality products with innovative packaging to meet the needs of Food Service, Ingredient, and International customers.
Fresno, CA