Customer Support Specialist
PracticeTekHighlight
Summary
About the Role
About You
- Minimum of two (2) years of clearinghouse enrollment or medical billing experience.
- Minimum of two (2) years of experience with Salesforce, demonstrating proficiency in maintaining clean and accurate data.
- Experience with Change Healthcare, Waystar, or TriZetto.
- Previous customer service experience.
Benefits
- Comprehensive health, dental, and vision coverage options.
- Wellness benefits that support lifestyle, behavioral health, and overall well-being.
- Flexible paid time off, sick time, and 10 company-paid holidays.
- 401(k) plan with company match to help you build your future.
PracticeTek was established by investors and entrepreneurs who came together with a vision for the future of healthcare: high-quality care delivered seamlessly and on demand, without the burden and confusion of traditional systems. We are a collection of best-in-class software solutions that serve the retail healthcare market, including dental, orthodontic, chiropractic, optometry, and dermatology practices. Our solutions empower allied professionals to connect with their patients and grow their business. The result is better care, lower workloads for staff, and less overhead costs for providers — which means more resources for improving patient care. PracticeTek invests in middle-market, retail-healthcare SaaS companies. Established by industry veterans with decades of experience at the helm of successful software enterprises, PracticeTek provides opportunities for entrepreneurs to accelerate their personal wealth, continue to run and grow their business, while collaborating with other like-minded entrepreneurs to continue their legacy and impact the future of healthcare. PracticeTek is an investment firm with a mission: we partner with founders who are changing healthcare for all.