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Summary
About the Role
About You
- 2+ years in a technical training role, hands-on application development, or customer support role.
- Strong understanding of core programming concepts including variables, data structures, conditional logic, and debugging.
- Experience teaching or mentoring adult learners in technical topics.
- Familiarity with Conversational AI, NLU, and omnichannel technologies.
- JavaScript literacy and experience with APIs or cloud environments.
Benefits
- Fixed compensation.
- Long-term employment with vacation days.
- Professional growth opportunities through courses and training.
- Participation in cutting-edge technology products.
- Collaborative and enjoyable work environment.
- Provision of Apple gear.
At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience. Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries. With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021. Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs. In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.