Customer Value Architect - USA
$130k/y-$250k/y
Neara2 days ago
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OnsiteFull-timeMid
Summary
Neara is seeking a Customer Value Architect to join their team in California, USA. The role involves driving the adoption and value definition of the Neara platform for high-value customers.
About the Role
As a Customer Value Architect, you will develop a strong understanding of the Neara software platform and work closely with customers to ensure effective adoption and use. Your responsibilities will include serving as a trusted advisor, delivering business cases and ROI metrics, and collaborating with sales and deployment teams to enhance customer satisfaction and platform growth.
About You
Required:
- Significant experience with enterprise account engagement, strategy, and client management.
- Familiarity with enterprise software platforms and deployments.
- Experience in software engineering or relevant technical experience.
- Strong communication skills and the ability to explain complex topics clearly.
- Strong critical thinking capabilities and stakeholder engagement skills.
Preferred:
- Experience in developing tangible customer value and ROI frameworks.
- A proactive problem-solver with creative solution-finding skills.
- Skilled in programming, data integration, and utilizing various software languages.
- Experience within infrastructure, particularly in the energy sector.
Benefits
- Competitive salary + ESOP.
- Significant career development and growth opportunities.
- Highly meritocratic, non-bureaucratic, and low ego work culture.
- Opportunity to work on complex, meaningful products and real-world problems.
- Direct, critical role in the trajectory of a high-growth company.
Neara
At Neara, we're helping utilities future-proof their infrastructure. We create 3D network-wide models that reflect and simulate how utility assets behave in their real-world environment in any scenario, empowering you to prepare your network for anything — from systematic risks to severe weather and a clean energy future, so you can protect your assets, teams, and communities. Our customers identify and reduce risks 9x faster across a combined territory of >1M square miles and >7.9m assets from Southern California to Ireland to Australia. Contact us for a demo at info@neara.com
California, United States