Okay, I've searched for Data Analyst roles in Rochester, NY, specifically at technology firms with remote work options. The positions require 1-2 years of experience and a Bachelor's degree. I have found 52 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Data Analyst role at Calero is fundamentally about ensuring the accuracy and efficiency of invoice processing, which is critical for maintaining customer satisfaction and operational integrity. This position requires the analyst to engage extensively with customers and carriers to resolve discrepancies and processing issues, underscoring the importance of strong communication and customer service skills. The responsibilities reflect a blend of technical and soft skills; the candidate will implement customer-specific GL coding and manage cost allocations while developing an understanding of customer objectives through proactive collaboration with various stakeholders. Success in this role is viewed through the lens of quick problem resolution, accurate data handling, and effective communication, which directly impacts the company’s efficiency in financial operations. Therefore, an ideal candidate must demonstrate agility in a fast-paced environment, possess keen attention to detail, and effectively prioritize various tasks to meet stringent deadlines and service level agreements (SLAs).

Company Analysis:

Calero operates within the technology expense management sector, positioning itself as a leading partner for complex enterprise solutions. This context indicates the company is likely at the forefront of innovation in managing telecommunications and technology finances, appealing greatly to data analysts who thrive in dynamic environments. The company's values appear to emphasize collaboration, integrity, and customer focus, suggesting a culture that prioritizes ethical behavior and teamwork, which can be crucial for someone in this role who will interact with diverse teams and clients. This Data Analyst position is situated at a critical intersection of operational execution and customer interaction, suggesting that high visibility and cross-functional collaboration will be essential. The company’s growth trajectory and ongoing commitment to simplifying and exploring technology suite management indicate that this hire may be part of a larger strategy to scale operations and improve service delivery, aligning the role closely with organizational success and customer satisfaction.

Absolutely. Here are some mock interview questions that could come up:

• Can you describe a time when you had to resolve a billing dispute? What steps did you take to ensure a satisfactory resolution?
• Tell me about a challenging analytical problem you've faced and how you approached solving it.
• Describe a situation where you had to prioritize multiple responsibilities. How did you decide what to focus on?
• How do you ensure accuracy in your work, especially when processing data under tight deadlines?
• How would you approach implementing customer requirements for GL coding and cost allocations?
• Explain your experience with invoicing systems or data management tools. How have these tools helped you in previous roles?
• Imagine you are faced with a situation where a customer is unhappy with an invoice due to a mistake. How would you handle this situation?
• If a carrier disputes charges on an invoice, what steps would you take to investigate and resolve the issue?
• Why are you interested in working at Calero, specifically in the context of technology expense management?
• How do you think your values align with Calero's focus on integrity and customer satisfaction?
• What skills do you think are most critical to succeed in a fast-paced environment like Calero's?
• Can you discuss a time when you had to work collaboratively with a team to achieve a deadline? What was your role?
• What questions do you have about the day-to-day responsibilities of this role or about the team I would be joining?
• How do you keep yourself organized and ensure that you are meeting all necessary deadlines?
• What are your strategies for understanding and incorporating customer objectives into your work processes?