I'm looking for Data Center Technician roles in Berwick, PA, for full-time positions, with a requirement of 1+ years of hardware troubleshooting experience, and I prefer a job that involves active participation in a primary responder rotation.

Okay, I've searched for Data Center Technician positions in Berwick, PA, for full-time roles, requiring at least 1 year of hardware troubleshooting experience, and involving a primary responder rotation. I found 25 positions that meet these criteria.

Data Center Technician

Berwick, PA

Full Time

1 year + Experience

Primary Responder Rotation

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Data Center Technician role at AWS is fundamentally about maintaining the operational integrity of the cloud services that support a vast array of global businesses. This technician is expected to ensure that data center operations meet or exceed defined service level agreements, which translates to ensuring reliable service availability for customers. Key responsibilities include performing hardware installations and repairs, troubleshooting network issues, and participating in incident response. This role requires a blend of technical knowledge in hardware and networking, as well as soft skills like communication and teamwork, as the technician will be the primary point of contact for various stakeholders. Problems may arise from rapid scaling issues, equipment failures, and inter-departmental coordination challenges, requiring the ability to prioritize tasks and respond to incidents quickly. Success might look like effective participation in service reliability metrics and a seamless integration into the team culture of collaboration and continuous improvement.

Company Analysis:

AWS stands as a cornerstone in the cloud computing industry, revered for its dependable and scalable infrastructure that supports businesses across diverse sectors. As a leader, AWS’s positioning means that the Data Center Technician plays a crucial role in ensuring the smooth operation of this high-stakes environment. The company culture appears to embrace inclusivity, innovation, and a commitment to worker development, which highlights the importance of adaptability and teamwork within this role. Given AWS's 24/7 operational model, the technician must be prepared for a dynamic and occasionally unpredictable work environment that emphasizes responsiveness and coordination with other teams. The strategic alignment of this role is clear; as AWS continues to expand, the technician's contributions directly support the company's goal of maintaining industry-leading performance while nurturing a culture that values diverse experiences and encourages upward mobility. Therefore, a thorough understanding of AWS’s values and its fast-paced nature will be essential for long-term success at this organization.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a complex hardware issue. What steps did you take to resolve it?
Describe a situation where you had to work under pressure to meet a critical deadline. How did you manage your time and priorities?
Can you provide an example of how you have successfully communicated a technical issue to a non-technical audience?
How do you approach a task where you are uncertain about the technical requirements?
How would you handle a situation where multiple critical incidents occur simultaneously?
Describe your experience with performing server rack installations and why attention to detail is important in these situations.
Can you explain a time you worked with software developers or engineers to resolve a technical issue?
Imagine you are monitoring the data center and notice a potential issue that could impact service availability. What steps would you take?
You are part of a primary responder rotation and receive an urgent call about a network outage. What actions would you take to address the situation?
What do you find most interesting about working at AWS, and why do you want to be a part of our team?
How do you believe our values at AWS align with your own personal and professional values?
What questions do you have about the company culture and team dynamics within the AWS data center operations?
Considering the operational environment of AWS, what do you think are the key skills a Data Center Technician should possess?
How do you stay updated with the latest trends and developments in cloud computing and data center operations?

Job Details

Overview Company

Data Center Technician

Amazon Web Services (AWS)

a day ago

Highlight

OnsiteFull-time1+ yearEntry

Summary

Amazon Web Services (AWS) is seeking a Data Center Technician to join their team in Berwick, PA. The role involves supporting AWS data centers to ensure availability and reliability of data center operations.

About the Role

As a Data Center Technician, you will perform server rack installations, hardware break-fix, troubleshoot network issues, and respond to operational incidents. You will serve as a primary contact point for stakeholders, participate in on-call duties, and contribute to documentation and process improvements. The role requires working in a 24/7 environment with potential travel within and outside the regional work area.

About You

Required:

1+ years of computer hardware troubleshooting and repair experience.
1+ years of computer networking experience.
High school or equivalent diploma.

Preferred:

Experience dealing effectively with customers during problem resolution.
Ability to operate efficiently under pressure.

Amazon Web Services (AWS)

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost.

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

Berwick, PA